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Thoughts on Bud Light's agency change, and the search for a big idea

4/17/2015

 
Bud Light just changed ad agencies... sorta. Anheuser-Busch decided to stop working with a Chicago advertising counsel, and chose instead to move to the larger New York office of the same agency. It's an ad agency change all the same. And one factor reportedly responsible for this "punishment" was the Pac-Man Bud Light commercial that was heavily teased, and then aired on the SuperBowl. Seems it didn't do much for the brand.

Let's take a closer look at that.

Here's a frame from the storyboard for the commercial idea presented to the Bud Light clients. Normal guy agrees to being "up for whatever" and finds himself in an over-sized outdoor Pac-Man game being pursued by life-sized, large-eyed video-game characters.
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The storyboard
Now here's a frame from the finished commercial produced at significant expense, certainly the better part of a million dollars, if not more...
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The finished commercial
So it appears Bud Light got exactly what the agency promised. And what does the agency get in return? Fired. The Chicago folks won't be making any more advertising for the world's largest beer brand. What gives?

This sort of drama plays out so frequently in the advertising business that, outside those folks who will lose their jobs or see their careers sink, hardly anyone notices. But there is an important learning opportunity here.

Mad Men do what Mad Men do
The Pac-Man idea was certainly presented by the agency team as a big idea. A never-been-done-before "up for whatever" over-the-top minute of total craziness that couldn't help but excite viewers. "It's just so wild," you can hear the Mad Men wannabes proclaiming. Then some latter-day Don Draper seals the deal proclaiming "It's absolutely perfect for the 'up for anything' strategy." (SFX: Bud Light bottles being opened in celebration as the clients smile and sign off on making the commercial.)

Then, off the cliff together went the agency and client folks. And when the ad failed to move the business, the agency folks plummeted end-over-end as their agency assignment was pulled. Of course the client folks had parachutes, and looked forward to lunch meetings with a Big Apple agency, and finding a real big idea.
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"Big ideas" never arise from flimsy strategy

Beer marketers routinely challenge their agencies for "big ideas." And so they should. But ask many of those clients how they define that term or where those ideas originate, and you're not likely to get much direction. We, on the other hand, are happy to oblige.

Big advertising ideas are those that make lots of people want to reach for the brand. And what prompts that desire to buy is not flimflam like choosing Pac Man over pinball. It is a consequential product fact at the very center of the advertising strategy. A factual insight with the power to stick in a person's consciousness, and pop up just when beer's about to be bought. 

This nugget of provocative truth about the brand is never an accident. It will be debated, articulated, refined, melted down to its core, understood, and agreed upon, well before any storyboard-drawing begins. Research will be helpful, but creative conjuring will be even more consequential. Maybe most of all, the client folks will not just sign-off on this strategic center, they will personally own it. They'll bet their careers on it. No parachutes.

Now, can you spot that sort of insight in the Bud Light Pac-Man ad? Can you point to any provocative brand fact in the entire Bud Light "up for whatever" campaign? Any reason to choose Bud Light?

Michelob has its low-carb platform. Budweiser's "Brewed the hard way" campaign focuses on a series of provocative facts. 

But all Bud Light gets is... whatever.

And no matter what anyone tells you, that's no big idea.

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    The Author

    Dan Fox is a real beer guy.

    For more than half his 30-year career at ad agency, Foote, Cone & Belding, he ran the Coors Brewing account. Leading a group of dozens of advertising professionals, Dan also personally wrote the Pete Coors "Somewhere near Golden, Colorado" commercials, designed the Coors NASCAR graphics, authored sales-convention speeches, and most important of all, formulated marketing strategy for virtually every Coors brand, including Coors Light, Keystone, Killian's Irish Red and more. His proudest achievement? "Our team had every Coors brand growing at once."

    Over his advertising career, Dan was personally involved in the analysis, planning and creation of thousands of ads for a variety of products and services. By way of this blog, he freely shares his expertise about what works, and what doesn't, when it comes to selling beer.

    If you're in the beer-marketing business--or just interested in the subject--you may want to read what "HeyBeerDan" has to say.

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