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In search of a Budweiser strategy, part 1: Fact-finding

7/2/2014

 
In my years on beer, one marketing discipline I learned came as an unexpected gift from a new Coors executive who arrived with no experience whatsoever in beer. The running assumption: when he tried applying his toothpaste-marketing wisdom on beer, he would fail miserably. A decade later, the remarkable turnaround and growth of literally all the Coors brands proved him right. So much for assumptions.

Truth and creativity

This guy preached that brand strategy was the most critical creative project for a brand. Indeed, he'd say, great strategy will overcome average execution, but even stellar execution will fail if the strategy behind it is poor. 

To succeed, strategy creation had to begin by seeking truth inside the brand. The energizing idea: Somewhere inside every good brand is the key to its strategic success. Find this differentiating factual tidbit, link it to a logical-yet-provocative promise, and consumers can be enticed to look-- or take a second look-- at your brand. 
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In practice, this meant, not days of looking, but sometimes weeks. In one case I recall, it took months. Every bit of brand history, every aspect of brewing recipe and process, every street legend, every custom, every consumer-use test or audit, all that and more got pored over. No detail was regarded as inconsequential. But the point wasn't to fill up binders with data. You were looking for distinctive, ideally unique brand assets. The sorts of compelling things only one brand could say. 

At the end of the process, bringing creative judgement to bear, you arrived at a "what if I told you" premise, a new link between a distinctive product fact and consumer need. Here lies the power to change minds, and change purchase behavior.

Finding the truth

To see how all this can work in practice, rather than recalling an example from the past, let's look at a current example, Budweiser. There are few beer brands that could use a sound marketing strategy more. 

Of course, we can't be privy to all the many brewery research studies or every product fact for the King of Beers, so our effort here won't be perfect. But for illustrative purposes, we can work with what is available to us and see where it leads. 
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Looking at Budweiser's product facts presented on the brand's websites, one notion stood out as a bit different and unusual. Like beechwood aging, it was unique, but it seemed more closely and easily linked to the flavor of the beer. The notion also spoke to brand history, itself a proud aspect of Budweiser. Unlike beechwood aging, this feature had actually been consistent across the entire history of the brand. 

And maybe most intriguing of all, to our knowledge, this particular fact had never played any important role in the brand's advertising; it was new to me, and I expect, would be new to the rest of America. New information like this, as any psychologist will tell you, can be key to getting people to change their behavior. As in returning to a beer brand they'd abandoned, or perhaps even trying that brand for the first time.
The intriguing product fact: 

Budweiser still uses the original brewer's yeast culture strain from 1876. The very same culture. Yeast defines the taste of beer and it can be easily adulterated, so the brewery has safeguarded this culture for 130 years, while keeping it secret from outside eyes. All of this means every ounce of Budweiser ever brewed shares a taste-defining common connection.
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Now comes the second creative-strategy challenge: Marry this new and interesting fact to a premise that captures the consumer's interest and serves the brand's marketing goals. In Budweiser's current decline, that would mean strengthening current drinkers' affinity for the brand. Plugging some of the leaks in the bucket.

Like every creative act, there's always a bit of a leap involved here. 

In our next installment, we'll offer such a leap.



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    The Author

    Dan Fox is a real beer guy.

    For more than half his 30-year career at ad agency, Foote, Cone & Belding, he ran the Coors Brewing account. Leading a group of dozens of advertising professionals, Dan also personally wrote the Pete Coors "Somewhere near Golden, Colorado" commercials, designed the Coors NASCAR graphics, authored sales-convention speeches, and most important of all, formulated marketing strategy for virtually every Coors brand, including Coors Light, Keystone, Killian's Irish Red and more. His proudest achievement? "Our team had every Coors brand growing at once."

    Over his advertising career, Dan was personally involved in the analysis, planning and creation of thousands of ads for a variety of products and services. By way of this blog, he freely shares his expertise about what works, and what doesn't, when it comes to selling beer.

    If you're in the beer-marketing business--or just interested in the subject--you may want to read what "HeyBeerDan" has to say.

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